Staxbill Outage History
Staxbill is up right nowPingoru has recorded 44 incidents for Staxbill: 5 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 9 of 517 (2%) |
Incidents, newest first
Notice October 7, 2026 Service Disruption 8h 30m
Started Oct 07, 2026, 05:30 AM UTC· resolved Oct 07, 2026, 02:00 PM UTC
- resolved Oct 08, 2026, 01:52 PM UTC
Between 12:30AM EST - 9:00AM EST the StaxBill platform experienced a service disruption. Teams have resolved the underlying issue, and all platform services have been fully restored.
Notice March 3, 2026 Funding Delay 1d
Started Mar 03, 2026, 03:55 PM UTC· resolved Mar 04, 2026, 04:30 PM UTC
- monitoring Mar 03, 2026, 03:55 PM UTC
The Federal Reserve has acknowledged that remediation of the issue is underway. Merchants can expect settlement funding for transactions taken on March 3rd to also be impacted.
- monitoring Mar 03, 2026, 07:21 PM UTC
The Federal Reserve has completed remediation of the impacted services. We have been informed that settlement funding for the March 2nd and March 3rd business days may still be delayed.
- resolved Mar 04, 2026, 04:30 PM UTC
This incident is now resolved.
Major February 10, 2026 Customer Overview Error 2m Admin Interface
Started Feb 10, 2026, 03:15 PM UTC· resolved Feb 10, 2026, 03:17 PM UTC
- investigating Feb 10, 2026, 03:15 PM UTC
We are currently investigating this issue.
- resolved Feb 10, 2026, 03:17 PM UTC
This issue has been resolved and root cause analysis is under way.
Critical November 18, 2025 Stax Bill Service Issue 5h 15m API, Admin Interface, Hosted Checkout Pages, Transparent Redirect and 1 more
Started Nov 18, 2025, 12:45 PM UTC· resolved Nov 18, 2025, 06:00 PM UTC
- investigating Nov 18, 2025, 12:45 PM UTC
We have been made aware that Cloudflare is experiencing a global outage which is impacting the Stax Bill platform. Teams are actively working on the issue.
- investigating Nov 18, 2025, 02:01 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 02:42 PM UTC
We are seeing some signs of recovery for impacted systems. We will continue to monitor the situation closely.
- resolved Nov 18, 2025, 06:00 PM UTC
This incident has been resolved.
Major July 24, 2025 Email Send Delay - Stax Bill 43m Admin Interface
Started Jul 24, 2025, 02:55 PM UTC· resolved Jul 24, 2025, 03:39 PM UTC
- investigating Jul 24, 2025, 02:55 PM UTC
We are currently investigating a service disruption with Stax Bill Emails. Teams are working to identify the root cause and implement a solution. Please expect some delay in the delivery of emails from Stax Bill.
- resolved Jul 24, 2025, 03:39 PM UTC
This incident has been resolved.
Notice October 28, 2024 Staxbill.com Landing Page Timeout 53m
Started Oct 28, 2024, 03:05 PM UTC· resolved Oct 28, 2024, 03:58 PM UTC
- identified Oct 28, 2024, 03:05 PM UTC
Teams are currently investigating loading issues with the Staxbill.com website. We will continue to provide updates.
- monitoring Oct 28, 2024, 03:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2024, 03:58 PM UTC
This incident has been resolved.