Twilio Security Incident July 2024
Affected: Notification servicesTwilioCloud ProvidersTwilioNotification services
StatusCast Outage History
StatusCast is up right nowStatusCast had 18 outages in the last 2 years totaling 593h 1m of downtime — averaging 0.7 incidents per month.
There were 18 StatusCast outages since July 22, 2025 totaling 593h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.
StatusCast Support Updates
Affected: Admin applicationSupport ServicesAdmin applicationSupport Services
Timeline · 1 update
Notification processing delay
Affected: Notification servicesNotification services
Timeline · 2 updates
- investigating Apr 04, 2026, 01:37 PM UTC
Engineers have been alerted to delays in notification processing. We are currently investigating and will follow-up with further details.
- resolved Apr 04, 2026, 06:30 PM UTC
At 9:37 AM EDT an incident occurred which delayed incident notification processing. The incident was fully resolved by 2:30 PM EDT. More details on the root cause will follow. Subscribers would still see status pages as expected, but incident notification would have been delayed.
Status pages and admin application unavailable
Affected: Status pagesAdmin applicationStatus pagesAdmin application
Timeline · 3 updates
- identified Apr 04, 2026, 12:19 AM UTC
At approximately 8:19PM EDT, StatusCast’s engineers were alerted that some status page and admin applications were inaccessible. The team identified that its hosting partner, Microsoft, was experiencing some issues in its US East region related to app services and SQL databases connections. As of 9:03PM EDT services have been restored and StatusCast’s team is currently working with Microsoft to fully investigate the incident. Once the team has completed it’s investigation we will follow up with an RCA. At this time StatusCast should be operating fully as expected, if you continue to have any further issues please contact us at [email protected]
- resolved Apr 04, 2026, 01:03 AM UTC
As of 9:03PM EDT services have been restored and StatusCast’s team is currently working with Microsoft to fully investigate the incident. Once the team has completed it’s investigation we will follow up with an RCA.
- resolved Apr 05, 2026, 09:00 PM UTC
In working with Microsoft, StatusCast’s team confirmed that the disruption was due to an outage with SQL Databases located in Azure’s US East region which is where StatusCast is primarily hosted: StatusCast itself was impacted by this outage from approximately 8:19 PM EDT and had fully recovered by 9:03 PM EDT. StatusCast’s team will continue to work closely with Microsoft to further optimize its offering to help ensure that impact of service provider outages is as minimal as possible.
StatusCast has some exciting news!
Affected: Status pagesAdmin applicationNotification servicesThird Party IntegrationsSupport ServicesThird Party IntegrationsStatus pagesAdmin applicationSupport ServicesNotification services
Timeline · 1 update
- investigating Apr 02, 2026, 01:00 PM UTC
We are very excited to announce that StatusCast has been acquired by 4Me! Since 2013 we have been working hard to close the gap between service outages and those who are impacted, and this acquisition is one large step further in our journey of providing critical information to those who need it most. The inclusion of StatusCast's features will aid 4Me in it's mission to modernize service management for organizations. Click here to read more!
SMS Delivery Delays To Telefonica Network In Mexico
Affected: TwilioCloud ProvidersTwilio
Timeline · 3 updates
- investigating Mar 08, 2026, 03:01 PM UTC
We are experiencing SMS delivery delays when sending messages to Telefonica Network In Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Mar 08, 2026, 03:12 PM UTC
We are continuing our investigation and have discovered SMS Latin America is affected by SMS delivery delays when sending messages to Telefonica Network in Mexico.
- monitoring Mar 08, 2026, 04:22 PM UTC
We are observing recovery in SMS delivery delays when sending messages to Telefonica Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Xurrent Acquires Zenduty, Completing the Incident Response and Remediation Loop
Affected: Admin applicationSupport ServicesAdmin applicationSupport Services
Timeline · 1 update
Degraded performance event
Affected: Status pagesAdmin applicationStatus pagesAdmin application
Timeline · 2 updates
- investigating Feb 23, 2026, 02:00 PM UTC
StatusCast engineers noted some processing degradation that may have caused delays in some actions.
- resolved Feb 24, 2026, 02:00 AM UTC
The team has identified the issue.
Notification services degraded performance event
Affected: Notification servicesNotification services
Timeline · 2 updates
- investigating Feb 04, 2026, 10:30 PM UTC
StatusCast engineers noted a background processing degradation that caused delays in some actions from being completed in a timely fashion.
- resolved Feb 05, 2026, 02:00 AM UTC
This has been resolved. We apologize for any inconvenience.
Support Portal Updates
Affected: Support ServicesSupport Services
Timeline · 1 update
- investigating Dec 29, 2025, 11:00 PM UTC
The domain for accessing StatusCast's support portal has been updated to https://xurrent-statuscast-portal.xurrent.com/. While the old domain will redirect to our current one we recommend updating your bookmarks appropriately.
Delayed notification and beacon processing
Affected: Notification servicesNotification services
Timeline · 3 updates
- investigating Nov 25, 2025, 07:24 PM UTC
StatusCast engineers identified a backup in its background processing that is causing delays in some actions from being completed in a timely fashion.
- investigating Nov 25, 2025, 08:32 PM UTC
Engineers have determined the root cause of the backup in processing. During this time we have scaled out the service that is responsible to help clear out the remaining items faster.
- resolved Nov 25, 2025, 10:06 PM UTC
Services should be operating as expected.
Status page and admin portal degraded performance
Affected: Status pagesAdmin applicationStatus pagesAdmin application
Timeline · 3 updates
Information - Azure Front Door facing configuration issues
Affected: AzureAzure FrontdoorCloud ProvidersAzureAzure Frontdoor
Timeline · 14 updates
Status page and admin portal degraded performance event- Azure Outage
Affected: Status pagesAdmin applicationStatus pagesAdmin application
Timeline · 3 updates
- identified Oct 29, 2025, 04:01 PM UTC
We understand there is a global outage for MS Azure. Our team is aware of the issue. Status pages and the admin portal may not be accessible. We apologize for any inconvenience.
- investigating Oct 29, 2025, 06:17 PM UTC
The Microsoft Azure outage is still affecting cnames for domains, but not the status.page domain. You may use https://yourpagename.status.page to access your page and the admin portal login. We apologize for any inconvenience.
- resolved Oct 30, 2025, 05:40 AM UTC
Services are operational now. This event has been resolved.
Today We Embrace The Future: 4me is now Xurrent !!!
Affected: Support ServicesSupport Services
Timeline · 1 update
StatusCast's Legacy Incident Editor
Affected: Admin applicationAdmin application
Timeline · 1 update
- investigating Aug 01, 2025, 05:45 PM UTC
As of August 1st, 2024 we have removed the link to the Legacy Incident Editor from the admin portal to ensure that users maintain a unified experience and are able to take advantage of all of our latest improvements to the incident creation process.
Intermittent connection time-outs on status pages and admin portal
Affected: Status pagesAdmin applicationStatus pagesAdmin application
Timeline · 5 updates
StatusCast Support Portal Changes
Affected: Support ServicesSupport Services