State College SD Outage History

Dear Staff, We are aware of an ongoing Microsoft Azure outage that is currently impacting access to certain systems, including Raptor and other services utilizing Azure. Our IT team is actively monitoring the situation and will provide updates as more information becomes available. Thank you for your patience and understanding. IT Services

We are now experiencing problems with inbound phone calls. Calls to district phone lines may not connect at this time. Our Information Technology team is continuing to monitor the situation and is working with our service providers as Microsoft works to restore normal operations. We will share additional updates as information becomes available. Thank you for your continued patience and understanding. Sincerely, IT Services

Good Morning, Computer services is aware of an issue with user accounts asking for a second multifactor requirement after using Duo. Some accounts are being prompted to enter phone numbers for SMS passcodes to access different applications. We are working with our vendor support teams to try and resolve this issue.

Dear All, We are aware that an ongoing AWS outage is currently impacting some of our services, including Classlink, some PowerSchool products and services, and other applications. Our team is actively monitoring the situation and taking all necessary steps to minimize the impact while AWS works to restore normal services. We appreciate your patience and will continue to provide updates as more information becomes available. -IT Services

Good Morning, We are currently investigating an issue with the Character Strong website. Some resources on the Character Strong site, including images and videos, will oftentimes not load and the user will see 3 dots where the content should be. The problem is caused by how Securly handles the content on that particular website. Our team has been actively working with Securly to resolve the problem. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding. IT Services

Good Afternoon, IT Services has become aware of an issue within Schoology when trying to add materials from an integrated item, such as Formative. The symptom that is occurring is after you click on Add Materials, choose Formative, a box pops up within Schoology to select additional materials. This box is remaining as a blank, white Screen. It appears that new features within Google Chrome version 138 are causing the white screens. Several platforms including Classlink and Schoology are being affected by this update. Our vendors are aware of the issue and Google has posted an incident on their status page and are working to address the issue in a future update. We thank you for your patience as we work through this issue with our vendors at this time. Thank you, IT Services Team

Hello Everyone, We are currently aware of an issue where additional staff, including paraprofessionals and co-teaching staff, are not being properly added to Schoology courses. IT Services is actively working to resolve the problem and will provide an update as soon as the issue is corrected. We appreciate your patience and understanding as we correct this issue.