Stan experienced a major incident on April 4, 2025 affecting Admin (Web), lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Admin (Web)
Update timeline
- investigating Apr 04, 2025, 06:09 PM UTC
We’re currently experiencing an outage with Stanley and its functions. Our team is investigating the issues and will send an update as soon as we have more details.
- identified Apr 04, 2025, 06:34 PM UTC
We have identified the issue with Stanley. Our team is working on resolving the issue and will send an update as soon as we have resolved the issue.
- monitoring Apr 04, 2025, 06:45 PM UTC
Stanley is live and chatting, but we are continuing to monitor our systems!
- resolved Apr 04, 2025, 07:03 PM UTC
This incident has been resolved.