Stan Outage History

Stan had 19 outages in the last 2 years totaling 65h 47m of downtime — averaging 0.8 incidents per month.

There were 19 Stan outages since July 30, 2024 totaling 65h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.stan.store

Major June 16, 2026

⚠️ Heads Up! Stan Store is currently facing intermittent outages. Our team is investigating and will send an update as soon as we have more details - thank you for your patience!

Detected by Pingoru: Jun 16, 2026, 03:15 AM UTC
Resolved: Jun 16, 2026, 05:34 AM UTC
Duration: 2h 18m

Affected: Stan Stores

Timeline · 3 updates

investigating Jun 16, 2026, 03:15 AM UTC

⚠️ Heads Up! Stan Store is currently facing intermittent outages. Our team is investigating and will send an update as soon as we have more details - thank you for your patience!
identified Jun 16, 2026, 03:40 AM UTC

The issue has been identified and a fix is being implemented. This may take some time - thank you for your continued patience!
resolved Jun 16, 2026, 05:34 AM UTC

✅ We recently had intermittent outages. This has been resolved and is working as expected now -- thank you for your patience!

Read the full incident report →

Major February 20, 2026

🎉 Stan Store is now fully operational again! Thank you so much for your patience.

Detected by Pingoru: Feb 20, 2026, 09:06 PM UTC
Resolved: Feb 20, 2026, 09:28 PM UTC
Duration: 21m

Affected: Stan Stores

Timeline · 3 updates

investigating Feb 20, 2026, 09:06 PM UTC

We are currently investigating the issue.
monitoring Feb 20, 2026, 09:10 PM UTC

Our team has identified the issue and a fix is underway! We're monitoring to ensure that no further issues are present. Stan Store should be live, please let us know if you see otherwise.
resolved Feb 20, 2026, 09:28 PM UTC

🎉 Stan Store is now fully operational again! Thank you so much for your patience.

Read the full incident report →

Critical January 2, 2026

Hooray! Our team has identified the issue and stores should be back up and running. Let us know if you notice any continued problems.

Detected by Pingoru: Jan 02, 2026, 11:34 PM UTC
Resolved: Jan 02, 2026, 11:58 PM UTC
Duration: 24m

Affected: Stan Stores

Timeline · 3 updates

investigating Jan 02, 2026, 11:34 PM UTC

Currently investigating.
monitoring Jan 02, 2026, 11:57 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jan 02, 2026, 11:58 PM UTC

This incident has been resolved.

Read the full incident report →

Critical June 16, 2025

Stan Store Interruption

Detected by Pingoru: Jun 16, 2025, 12:24 PM UTC
Resolved: Jun 16, 2025, 02:02 PM UTC
Duration: 1h 37m

Affected: Stan Stores

Timeline · 3 updates

identified Jun 16, 2025, 12:24 PM UTC

We’re currently experiencing an outage with Stan Stores. Our team is investigating and will send an update as soon as we have more details.
monitoring Jun 16, 2025, 01:05 PM UTC

We recently experienced a brief outage affecting some Stan Stores. The root cause has been resolved and our team is actively monitoring to ensure continued stability. Thank you for your patience!
resolved Jun 16, 2025, 02:02 PM UTC

The earlier interruption has been fully resolved and everything is running smoothly. We’ll continue to monitor just in case. Thanks again for your patience!

Read the full incident report →

Critical June 12, 2025

We’re currently experiencing an outage with our checkout pages. Our team is investigating and will send an update as soon as we have more details.

Detected by Pingoru: Jun 12, 2025, 07:44 PM UTC
Resolved: Jun 12, 2025, 07:46 PM UTC
Duration: 1m

Affected: Admin (Web)Stan Stores

Timeline · 2 updates

investigating Jun 12, 2025, 07:44 PM UTC

We are currently investigating this issue.
resolved Jun 12, 2025, 07:46 PM UTC

This incident has been resolved.

Read the full incident report →

Major April 4, 2025

Stanley Outage

Detected by Pingoru: Apr 04, 2025, 06:09 PM UTC
Resolved: Apr 04, 2025, 07:03 PM UTC
Duration: 53m

Affected: Admin (Web)

Timeline · 4 updates

investigating Apr 04, 2025, 06:09 PM UTC

We’re currently experiencing an outage with Stanley and its functions. Our team is investigating the issues and will send an update as soon as we have more details.
identified Apr 04, 2025, 06:34 PM UTC

We have identified the issue with Stanley. Our team is working on resolving the issue and will send an update as soon as we have resolved the issue.
monitoring Apr 04, 2025, 06:45 PM UTC

Stanley is live and chatting, but we are continuing to monitor our systems!
resolved Apr 04, 2025, 07:03 PM UTC

This incident has been resolved.

Read the full incident report →

Major April 3, 2025

✅ All systems operational!

Detected by Pingoru: Apr 03, 2025, 06:16 PM UTC
Resolved: Apr 03, 2025, 07:54 PM UTC
Duration: 1h 37m

Affected: Admin (Web)Community (Web)Stan Stores

Timeline · 4 updates

investigating Apr 03, 2025, 06:16 PM UTC

Unfortunately, our systems are back down. Our team is aware of the issue, and is working towards a resolution. We will stay in touch as we know more!
monitoring Apr 03, 2025, 06:46 PM UTC

Stores are now live, but we are continuing to monitor our systems!
monitoring Apr 03, 2025, 06:46 PM UTC

We are continuing to monitor for any further issues.
resolved Apr 03, 2025, 07:54 PM UTC

This incident has been resolved.

Read the full incident report →

Major April 3, 2025

✅ The outage is resolved, thank you for your patience!

Detected by Pingoru: Apr 03, 2025, 05:02 PM UTC
Resolved: Apr 03, 2025, 05:26 PM UTC
Duration: 24m

Affected: Admin (Web)Community (Web)Stan Stores

Timeline · 3 updates

investigating Apr 03, 2025, 05:02 PM UTC

We are currently investigating this issue.
investigating Apr 03, 2025, 05:24 PM UTC

We are continuing to investigate this issue.
resolved Apr 03, 2025, 05:26 PM UTC

✅ The outage is now resolved, thank you for your patience! We faced an unprecedented DDOS attack, and we are setting up the necessary systems to ensure this won't happen again.

Read the full incident report →

Minor April 2, 2025

Delay in Community Invitations

Detected by Pingoru: Apr 02, 2025, 03:43 PM UTC
Resolved: Apr 02, 2025, 01:30 PM UTC
Duration: —

Timeline · 1 update

resolved Apr 02, 2025, 03:43 PM UTC

We recently had a small outage with our Community Invitation Email and Access. This has been resolved and is working as expected now. Thank you for your patience!

Read the full incident report →

Minor March 17, 2025

Partial Course Outage

Detected by Pingoru: Mar 17, 2025, 04:29 PM UTC
Resolved: Mar 16, 2025, 05:00 AM UTC
Duration: —

Timeline · 1 update

resolved Mar 17, 2025, 04:29 PM UTC

We experienced a partial outage of our Course product for about 12 hours. This is now resolved, thank you for your patience!

Read the full incident report →

Notice March 17, 2025

Login Delays

Detected by Pingoru: Mar 17, 2025, 04:24 PM UTC
Resolved: Mar 17, 2025, 04:24 PM UTC
Duration: —

Timeline · 1 update

resolved Mar 17, 2025, 04:24 PM UTC

Stan experienced login delays for approximately 48 hours. This is now resolved, apologies for the inconvenience!

Read the full incident report →

Minor March 11, 2025

⚠️ We're currently experiencing a delay with the Analytics tab. Our team is actively working to resolve the issue and will provide an update as soon as possible!

Detected by Pingoru: Mar 11, 2025, 10:55 PM UTC
Resolved: Mar 11, 2025, 11:01 PM UTC
Duration: 5m

Affected: Admin (Web)Community (Web)Stan Stores

Timeline · 2 updates

identified Mar 11, 2025, 10:55 PM UTC

The issue has been identified and a fix is being implemented.
resolved Mar 11, 2025, 11:01 PM UTC

This incident has been resolved.

Read the full incident report →

Minor February 9, 2025

We're aware that some TikTok accounts may be experiencing issues with Stan Store links. Our team is actively working on a resolution and will share an update as soon as we have more details. Thanks for your patience!

Detected by Pingoru: Feb 09, 2025, 06:12 PM UTC
Resolved: Feb 11, 2025, 02:20 AM UTC
Duration: 1d 8h

Affected: Stan Stores

Timeline · 2 updates

identified Feb 09, 2025, 06:12 PM UTC

We are actively working on a resolution!
resolved Feb 11, 2025, 02:20 AM UTC

We've received word from TikTok that Stan Store links are working once again! 🎉

Read the full incident report →

Minor January 6, 2025

We recently had a small platform delay. This has been resolved and is working as expected now. Thank you for your patience!

Detected by Pingoru: Jan 06, 2025, 10:11 PM UTC
Resolved: Jan 06, 2025, 10:54 PM UTC
Duration: 42m

Affected: Admin (Web)Community (Web)Stan Stores

Timeline · 3 updates

investigating Jan 06, 2025, 10:11 PM UTC

We are currently investigating this issue.
monitoring Jan 06, 2025, 10:33 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jan 06, 2025, 10:54 PM UTC

This incident has been resolved.

Read the full incident report →

Major November 28, 2024

We've identified the root cause of the email outage through AWS. Product deliveries are fully active, however email flows remain delayed. We appreciate your patience!

Detected by Pingoru: Nov 28, 2024, 02:39 AM UTC
Resolved: Nov 29, 2024, 01:16 AM UTC
Duration: 22h 37m

Affected: Admin (Web)Community (Web)Stan Stores

Timeline · 4 updates

identified Nov 28, 2024, 02:39 AM UTC

We’re currently experiencing an outage with system emails. Our team is investigating and will send an update as soon as we have more details.
identified Nov 28, 2024, 02:40 AM UTC

We are continuing to work on a fix for this issue.
monitoring Nov 28, 2024, 04:38 AM UTC

We've identified the root cause of the email outage. Product deliveries are fully active, however email flows will be delayed until tomorrow. We appreciate your patience!
resolved Nov 29, 2024, 01:16 AM UTC

Email Flows and Broadcasts have officially been fully restored! Emails that were affected by the delay will be sent out ASAP. We appreciate your patience while we resolved this issue!

Read the full incident report →

Notice October 7, 2024

Delays with Community!

Detected by Pingoru: Oct 07, 2024, 07:51 PM UTC
Resolved: Oct 07, 2024, 08:17 PM UTC
Duration: 26m

Affected: Admin (Web)Community (Web)Stan Stores

Timeline · 2 updates

investigating Oct 07, 2024, 07:51 PM UTC

Heads up, we're currently experiencing delays with Community! Don't worry - we're on it and will update you ASAP.
resolved Oct 07, 2024, 08:17 PM UTC

Good news - Community is back up and running! Thank you so much for your patience.

Read the full incident report →

Notice September 19, 2024

Minor Community Outage

Detected by Pingoru: Sep 19, 2024, 12:49 AM UTC
Resolved: Sep 19, 2024, 12:49 AM UTC
Duration: —

Affected: Community (Web)

Timeline · 1 update

resolved Sep 19, 2024, 12:49 AM UTC

We experienced a minor Community outage that lasted approximately 30 minutes around 5pm PST. The root cause has been identified and resolved, however our team will continue to closely monitor over the coming hours!

Read the full incident report →

Notice August 2, 2024

Minor Email Delays

Detected by Pingoru: Aug 02, 2024, 03:13 PM UTC
Resolved: Aug 02, 2024, 05:20 PM UTC
Duration: 2h 6m

Affected: Admin (Web)Stan Stores

Timeline · 2 updates

investigating Aug 02, 2024, 03:13 PM UTC

We're currently experiencing minor delays in our Email System, which may be duplicating emails. Don't worry - we're on it and it should be resolved by 1PM EST!
resolved Aug 02, 2024, 05:20 PM UTC

This incident has been resolved.

Read the full incident report →

Minor July 30, 2024

Email Processing Delays - Purchase Confirmation Emails

Detected by Pingoru: Jul 30, 2024, 04:56 PM UTC
Resolved: Jul 04, 2024, 04:00 AM UTC
Duration: —

Timeline · 1 update

resolved Jul 30, 2024, 04:56 PM UTC

Our email processing had a bug that caused the purchase confirmation emails to not be sent out for two days. We fixed the bug and sent the emails that were missed out on the 6th of July

Read the full incident report →