Staffbase Communications Control incident

Assets can't be uploaded

Staffbase Communications Control experienced a notice incident on January 18, 2022 affecting Application, lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started: Jan 18, 2022, 03:02 PM UTC
Resolved: Jan 20, 2022, 07:02 AM UTC
Duration: 1d 15h
Detected by Pingoru: Jan 18, 2022, 03:02 PM UTC

Affected components

Application

Update timeline

investigating Jan 18, 2022, 03:02 PM UTC

Currently images can’t be uploaded in contents via drag and drop. Videos can’t be uploaded in contents either via select or drag & drop. In DAM Images can be uploaded and video can be uploaded via drag & drop but not via select. Please try to upload images in content via select. At DAM you can upload images and videos via drag & drop. We are working on it and keep you up to date.
identified Jan 19, 2022, 01:12 PM UTC

The issue has been identified and a fix is being implemented.
resolved Jan 20, 2022, 07:02 AM UTC

This incident has been resolved.