Staffbase Communications Control incident

High loading times / login to the dirico-app disrupted

Major Resolved View vendor source →

Staffbase Communications Control experienced a major incident on May 19, 2022 affecting Login and Application, lasting 20h 45m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2022, 01:25 PM UTC
Resolved
May 20, 2022, 10:11 AM UTC
Duration
20h 45m
Detected by Pingoru
May 19, 2022, 01:25 PM UTC

Affected components

LoginApplication

Update timeline

  1. investigating May 19, 2022, 01:25 PM UTC

    Currently some user may experience high loading times or the login to the dirico app may be disrupted. Our developers have found the cause and are already working on a solution. We will inform you as soon as there are any news.

  2. investigating May 20, 2022, 10:10 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 20, 2022, 10:11 AM UTC

    This incident has been resolved.