Staffbase Communications Control incident

Asset upload

Major Resolved View vendor source →

Staffbase Communications Control experienced a major incident on March 13, 2023 affecting Application, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2023, 12:59 PM UTC
Resolved
Mar 15, 2023, 10:11 AM UTC
Duration
1d 21h
Detected by Pingoru
Mar 13, 2023, 12:59 PM UTC

Affected components

Application

Update timeline

  1. investigating Mar 13, 2023, 12:59 PM UTC

    We are currently examining restrictions that might occur while uploading assets (images, videos, PDF-files etc.) to the Digital Asset Management module or to a content directly. The files are shown "broken" in the frontend, but can be downloaded as a fully functional file.

  2. identified Mar 14, 2023, 09:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 15, 2023, 10:11 AM UTC

    The incident has been resolved. Upload of assets is working as intended.