Staffbase Communications Control incident
Renewal LinkedIn Access Token
Staffbase Communications Control experienced a major incident on July 29, 2024 affecting Publishing and Community Management and 1 more component, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 29, 2024, 08:06 AM UTC
Some users may be experiencing issues while trying to renewel the access token of their LinkedIn accounts. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at [email protected]
- identified Jul 29, 2024, 09:10 AM UTC
The issue has been identified and we are now working to put a fix in place.
- monitoring Jul 30, 2024, 08:31 AM UTC
A fix has been implemented and we will monitor the system until we are sure the issue is fully resolved. If you have any questions or notice the issue is persistent please do not hesitate to contact our support team at [email protected].
- resolved Jul 31, 2024, 07:42 AM UTC
This incident has been resolved.