Staffbase Communications Control incident

Content in editor not loading

Staffbase Communications Control experienced a notice incident on December 19, 2024, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started: Dec 19, 2024, 08:35 AM UTC
Resolved: Dec 19, 2024, 10:07 AM UTC
Duration: 1h 32m
Detected by Pingoru: Dec 19, 2024, 08:35 AM UTC

Update timeline

investigating Dec 19, 2024, 08:35 AM UTC

Some users may be experiencing issues while loading content in editor in side panel or expanded view. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at [email protected]
monitoring Dec 19, 2024, 08:58 AM UTC

A fix has been implemented and we will monitor the system until we are sure the issue is fully resolved. If you have any questions or notice the issue is persistent please do not hesitate to contact our Customer Care Team via [email protected].
resolved Dec 19, 2024, 10:07 AM UTC

This incident has been resolved.