Staffbase Communications Control incident

Crossposts can't be saved

Notice Resolved View vendor source →

Staffbase Communications Control experienced a notice incident on January 3, 2025, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2025, 01:20 PM UTC
Resolved
Jan 06, 2025, 01:38 PM UTC
Duration
3d
Detected by Pingoru
Jan 03, 2025, 01:20 PM UTC

Update timeline

  1. investigating Jan 03, 2025, 01:20 PM UTC

    Some users may be experiencing issues when saving crossposts. After saving, the button stays grey until an error message indicates the content could not be saved successfully. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at [email protected]

  2. monitoring Jan 03, 2025, 03:36 PM UTC

    A fix has been implemented and we will monitor the system until we are sure the issue is fully resolved. If you have any questions or notice the issue is persistent please do not hesitate to contact our Customer Care Team via [email protected].

  3. resolved Jan 06, 2025, 01:38 PM UTC

    This incident has been resolved.