Staffbase Communications Control incident

LinkedIn Bug: Published post isn't visible for some users

Notice Resolved View vendor source →

Staffbase Communications Control experienced a notice incident on March 31, 2022 affecting External Share, lasting 13d 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2022, 11:25 AM UTC
Resolved
Apr 13, 2022, 02:41 PM UTC
Duration
13d 3h
Detected by Pingoru
Mar 31, 2022, 11:25 AM UTC

Affected components

External Share

Update timeline

  1. identified Mar 31, 2022, 11:25 AM UTC

    Publishing LinkedIn posts via dirico is working successfull but some users can not see the post nativly at LinkedIn. This is a LinkedIn bug not a dirico bug. We reported the issue to LinkedIn and the LinkedIn support is working on it. At the moment they can not say when it will be solved.

  2. resolved Apr 13, 2022, 02:41 PM UTC

    Linkedin support fixed the issue and isn't able to reproduce it anymore. After some checks we can confirm that LinkedIn posts are visible for all users again.