Staffbase Communications Control incident
Microsoft Infrastructure Service degration
Staffbase Communications Control experienced a critical incident on July 21, 2022 affecting API and Login and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2022, 06:02 AM UTC
From Microsoft Azure status: "multiple database outages across the WEU region, which is causing degradation of all services". Microsoft is working on restoring database availability. Until then, dirico services will be interrupted including login not possible and posts that could not be published have to be rescheduled.
- monitoring Jul 21, 2022, 06:31 AM UTC
Microsoft was able to restore service availability. We're closely monitoring the systems.
- resolved Jul 21, 2022, 06:59 AM UTC
Microsoft resolved the datacenter issues and all services are up & running. Please check whether scheduled posts have not been published on your end and reschedule the posts via e.g. publish now option.