Staffbase Communications Control experienced a critical incident on June 13, 2023 affecting Login and Application, lasting 3d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:40 AM UTC
Affected: Login + Performance We have received reports of some customers experiencing issues with general availability and performance and started investigating the issue. We will share more information soon. We apologize for any inconvenience that may be caused. If you have any questions regarding this topic, please reach out to our support at [email protected].
- identified Jun 13, 2023, 01:05 PM UTC
We have identified the issue and are working on a fix.
- monitoring Jun 13, 2023, 01:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2023, 12:48 PM UTC
This incident has been resolved. All user have regular access to the tool again.