Staffbase Communications Control incident

We are currently facing major issues on our Identity Server

Critical Resolved View vendor source →

Staffbase Communications Control experienced a critical incident on March 21, 2025 affecting Login, lasting 5h 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2025, 03:01 PM UTC
Resolved
Mar 21, 2025, 08:26 PM UTC
Duration
5h 24m
Detected by Pingoru
Mar 21, 2025, 03:01 PM UTC

Affected components

Login

Update timeline

  1. investigating Mar 21, 2025, 03:01 PM UTC

    The main reason is an Azure Service Bus Issue. We are currently waiting for Microsoft Azure to solve it.

  2. investigating Mar 21, 2025, 03:08 PM UTC

    Please see Notifications from Microsoft Azure : At 01:21 PM, Friday, 21 March 2025 UTC, the Azure monitoring system received the following information regarding your Service Bus namespace: Currently there is an Azure platform problem that may be impacting your Service Bus namespace. You may experience a temporary increase in errors on your Service Bus namespace. Please use the link below to view the latest information about the health event and learn about recommended steps in Azure Resource Health.

  3. resolved Mar 21, 2025, 08:26 PM UTC

    Microsoft has fixed the problem and Dirico is available again. Thank you for your patience.