Squiz incident

Newbury Datacentre Offline

Minor Resolved View vendor source →

Squiz experienced a minor incident on July 22, 2025 affecting Squiz Cloud Hosted Instances and Squiz Edge, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 12:34 AM UTC
Resolved
Jul 22, 2025, 01:34 AM UTC
Duration
59m
Detected by Pingoru
Jul 22, 2025, 12:34 AM UTC

Affected components

Squiz Cloud Hosted InstancesSquiz Edge

Update timeline

  1. investigating Jul 22, 2025, 12:34 AM UTC

    We have noticed that the Newbury Datacentre in the UK is currently offline. This may affect Disaster recovery and development instances in the UK region as other parts of our infrastructure will take on the load. We are currently investigating the cause of the error and will post more updates as this progresses.

  2. investigating Jul 22, 2025, 12:43 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 22, 2025, 01:15 AM UTC

    We are working with our Network provider to work on the issue at hand. More updates to be posted once we have any more information to share.

  4. resolved Jul 22, 2025, 01:34 AM UTC

    We can now confirm that performance of the Data Center is now back to a running state. If you believe you have any issues lingering that are related then feel free to get in contact via My.Squiz.Net.