Squiz incident

ANZ Datacenter Degredation Following Planned Maintenance

Major Resolved View vendor source →

Squiz experienced a major incident on September 10, 2025 affecting Squiz Cloud Hosted Instances, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 04:25 PM UTC
Resolved
Sep 10, 2025, 07:35 PM UTC
Duration
3h 9m
Detected by Pingoru
Sep 10, 2025, 04:25 PM UTC

Affected components

Squiz Cloud Hosted Instances

Update timeline

  1. investigating Sep 10, 2025, 04:25 PM UTC

    We are currently investigating an issue which is causing degraded performance in our ANZ Squiz Cloud Datacenter, affected systems may be experiencing slow load times or intermittent outages. Squiz teams are looking into this now and we will provide updates as they are available.

  2. investigating Sep 10, 2025, 04:51 PM UTC

    Squiz teams are continuing to investigate this issue, we will provide more information as it becomes available

  3. identified Sep 10, 2025, 05:25 PM UTC

    The issue has been identified and mitigation steps are taking place to resolve the matter

  4. monitoring Sep 10, 2025, 05:55 PM UTC

    A fix has been implemented and we are monitoring the affected datacenter to ensure the issue remains resolved

  5. resolved Sep 10, 2025, 07:35 PM UTC

    This incident is resolved.