SQUIRE incident

Commander Search

Notice Resolved View vendor source →

SQUIRE experienced a notice incident on May 20, 2022 affecting SQUIRE and Web - Search, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2022, 04:00 PM UTC
Resolved
May 20, 2022, 07:33 PM UTC
Duration
3h 33m
Detected by Pingoru
May 20, 2022, 04:00 PM UTC

Affected components

SQUIREWeb - Search

Update timeline

  1. investigating May 20, 2022, 06:15 PM UTC

    The Squire Support team has received reports of issues with the Squire Commander on Web search feature. Our engineering team is investigating the problem and is looking to mitigate as quickly as possible. Please note Commander on mobile is not impacted and continues to function as expected.

  2. resolved May 20, 2022, 07:33 PM UTC

    Since our last update, we have observed search performance with Commander on Web returned to normal operation, this incident is now considered resolved. If you have any further questions, please contact our support team via chat in-app or via email at [email protected]