SQUIRE experienced a notice incident on June 15, 2022 affecting Web and Payments and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 15, 2022, 05:26 PM UTC
Squire Support has received reports of an inability to access The Commander web and mobile applications. Squire Engineers are actively investigating the issue.
- investigating Jun 15, 2022, 05:29 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 15, 2022, 06:00 PM UTC
Our engineering team has identified the issue with the Squire Commander Application and resolution is now underway. Further status updates will be provided as they become available.
- resolved Jun 15, 2022, 06:15 PM UTC
Since our last update, we have observed Commander performance at expected levels and shops have returned to normal operation, this incident is now considered resolved. If you have any further questions, please contact our support team via chat in-app.