SQUIRE incident

Report Generation

Notice Resolved View vendor source →

SQUIRE experienced a notice incident on December 20, 2022 affecting Reporting and SQUIRE, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2022, 05:53 PM UTC
Resolved
Dec 20, 2022, 07:31 PM UTC
Duration
1h 37m
Detected by Pingoru
Dec 20, 2022, 05:53 PM UTC

Affected components

ReportingSQUIRE

Update timeline

  1. investigating Dec 20, 2022, 05:53 PM UTC

    Squire Support has received reports of an inability to generate reports on Squire Commander. Squire Engineers are actively investigating the issue.

  2. identified Dec 20, 2022, 06:12 PM UTC

    Our engineering team has identified an issue with custom reporting on Squire Commander and resolution is now underway. Further status updates will be provided as they become available.

  3. monitoring Dec 20, 2022, 06:54 PM UTC

    Squire has observed that custom reporting on Squire Commander has returned to normal and impacted customers have returned to normal operation. We will continue to monitor this issue before resolving.

  4. resolved Dec 20, 2022, 07:31 PM UTC

    Since our last update, we have observed custom reporting on Squire Commander has returned to normal operation, this incident is now considered resolved. If you have any further questions, please contact our support team via chat in-app.