SQUIRE experienced a notice incident on February 14, 2023 affecting iPad and SQUIRE, lasting 22h 12m. The incident has been resolved; the full update timeline is below.
Affected components
iPadSQUIRE
Update timeline
- investigating Feb 14, 2023, 04:13 PM UTC
SQUIRE Engineering has been made aware of an issue that causes some iPads, logged in as Brand users, to launch in Kiosk mode. Our team is actively working to deploy a remedy to the issue. In the meantime, users can sign iPads into their Shop level users to continue operations.
- resolved Feb 15, 2023, 02:26 PM UTC
SQUIRE Engineers have released a fix that resolves the issue with some iPads launching into kiosk mode when logged in as a brand user. Users should now be able to resume normal operations. For further assistance please reach out to Customer Support via in app chat or at [email protected]