SQUIRE incident

Unable to access Commander

Notice Resolved View vendor source →

SQUIRE experienced a notice incident on March 25, 2023 affecting iPad and iPhone and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2023, 11:00 AM UTC
Resolved
Mar 25, 2023, 11:30 AM UTC
Duration
30m
Detected by Pingoru
Mar 25, 2023, 11:00 AM UTC

Affected components

iPadiPhoneAndroid PhoneWebSQUIREWeb - Search

Update timeline

  1. investigating Mar 25, 2023, 08:42 PM UTC

    SQUIRE Support has received reports of an inability to access Commander web and mobile applications. SQUIRE Engineers are actively investigating the issue.

  2. resolved Mar 25, 2023, 08:42 PM UTC

    Since our last update, we have observed Commander performance at expected levels and shops have returned to normal operation, this incident is now considered resolved.