SQUIRE experienced a notice incident on April 27, 2023 affecting Web and iPhone and 1 more component, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 27, 2023, 01:04 PM UTC
SQUIRE Support has received reports of slowness within The Commander web, mobile, and iPad. SQUIRE Engineers are actively investigating the issue.
- investigating Apr 27, 2023, 01:10 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 27, 2023, 02:44 PM UTC
Our engineering team has identified the issue with the SQUIRE Commander Application and resolution is now underway. Further status updates will be provided as they become available.
- resolved Apr 27, 2023, 02:59 PM UTC
Since our last update, we have observed Commander performance and functionality at expected levels and shops have returned to normal operation, this incident is now considered resolved. If you have any further questions, please contact our support team via chat in-app.