SQUIRE incident
Stripe “Request rate limit exceeded” error message
SQUIRE experienced a minor incident on June 30, 2023 affecting Stripe, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Stripe
Update timeline
- investigating Jun 30, 2023, 03:59 PM UTC
Our 3rd party partner, Stripe is currently experiencing a service incident where some users are receiving an “Request rate limit exceeded” error message. We are monitoring the incident at our partner service and will provide an update as soon as their incident is cleared.
- resolved Jun 30, 2023, 04:34 PM UTC
Our 3rd party partner, Stripe has now declared their internal incident resolved and all services are now available. If you have any further questions, please contact our support team via chat in-app.