SQUIRE experienced a notice incident on October 27, 2023 affecting Web, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Web
Update timeline
- investigating Oct 27, 2023, 03:29 PM UTC
We know that some clients booking online appointments cannot do so through the web (not widget) experience. This only impacts clients on a specific version of the Chrome browser. All other booking methods are functional. We are actively working to address this issue and will provide an update soon.
- resolved Oct 27, 2023, 07:50 PM UTC
Since our last update, a fix has been deployed and client online appointment booking functionality has returned to normal operation. This incident is now considered resolved. If you have any further questions, please contact our support team via chat in-app.