SQUIRE experienced a notice incident on December 8, 2023 affecting Reporting, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 08, 2023, 02:09 AM UTC
SQUIRE is investigating an issue impacting transaction appearing in the Daily Summary Report. Credit card transactions are processing successfully. Please utilize our other commander reporting that is available. We are actively investigating the situation with our engineering team and will update you as soon as we have more information.
- identified Dec 08, 2023, 04:29 AM UTC
We have identified the issue and are actively working to resolve it. We appreciate your patience as we continue to work through this as quickly as possible. Credit card transactions are processing successfully. Please continue to utilize our other commander reporting that is available.
- resolved Dec 08, 2023, 04:58 AM UTC
SQUIRE is happy to report that the issue with the daily summary report has been resolved. If you are still having an issue seeing transactions in the daily summary report please reach out to our support team directly.