SQUIRE experienced a notice incident on March 7, 2024 affecting iPad and iPhone and 1 more component, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 07, 2024, 11:55 PM UTC
SQUIRE is investigating an issue where SQUIRE is not accessible for some customers. We are actively investigating the situation with our engineering team and will update you as soon as we have more information. We appreciate your patience while we work to address the issue.
- monitoring Mar 08, 2024, 12:24 AM UTC
We've confirmed access has been restored and are actively monitoring systems. A Resolved update will be sent as soon as this concludes.
- resolved Mar 08, 2024, 01:57 AM UTC
Since our last update, a fix has been deployed and functionality with the SQUIRE Commander Application has returned to normal operation. This incident is now considered resolved. If you have any further questions, please contact our support team via chat in-app.