SQUIRE incident

Booking on mobile unresponsive

Notice Resolved View vendor source →

SQUIRE experienced a notice incident on March 22, 2024 affecting Web and Widget, lasting 18s. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2024, 09:48 AM UTC
Resolved
Mar 22, 2024, 09:49 AM UTC
Duration
18s
Detected by Pingoru
Mar 22, 2024, 09:48 AM UTC

Affected components

WebWidget

Update timeline

  1. investigating Mar 22, 2024, 09:15 AM UTC

    SQUIRE Support has received reports of an issue where booking on mobile web devices and our widget is unresponsive. SQUIRE Engineers are actively investigating the issue.

  2. identified Mar 22, 2024, 09:37 AM UTC

    SQUIRE Engineers have identified an issue impacting booking on mobile web devices and our widget and a fix is underway. We will provide additional updates shortly.

  3. identified Mar 22, 2024, 09:48 AM UTC

    SQUIRE Engineers have identified an issue impacting booking on mobile web devices and our widget and a fix is underway. We will provide additional updates shortly.

  4. resolved Mar 22, 2024, 09:49 AM UTC

    Since our last update, a fix has been deployed and booking on mobile web devices and our widget has returned to normal operation. This incident is now considered resolved. If you have any further questions, please contact our support team via chat in-app.