SQUIRE Outage History

SQUIRE is up right now

SQUIRE had 6 outages in the last 2 years totaling 62h 17m of downtime — averaging 0.2 incidents per month.

There were 6 SQUIRE outages since November 5, 2025 totaling 62h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://getsquirestatus.com

Minor September 16, 2026

Salesforce and ServiceCloud Intermediate Downtime

Detected by Pingoru
Sep 16, 2026, 12:58 PM UTC
Resolved
Sep 16, 2026, 10:51 PM UTC
Duration
9h 53m
Affected: ServiceCloudSalesforce
Timeline · 2 updates
  1. monitoring Sep 16, 2026, 12:58 PM UTC

    SQUIRE previously identified an ongoing incident with our partner, Salesforce, which may still be causing intermittent issues with support case intake and responsiveness. We will provide an update as soon as the issue is resolved. We appreciate your patience as we continue to work through this as quickly as possible.

  2. resolved Sep 16, 2026, 10:51 PM UTC

    SQUIRE is happy to report that we're seeing our support case intake and responsiveness have returned to normal. If you are still experiencing an issue reaching our support team, please reach out to us directly.

Read the full incident report →

Notice July 9, 2026

SQUIRE Unavailable

Detected by Pingoru
Jul 09, 2026, 04:37 PM UTC
Resolved
Jul 09, 2026, 05:56 PM UTC
Duration
1h 19m
Affected: SQUIRE
Timeline · 5 updates
  1. investigating Jul 09, 2026, 04:37 PM UTC

    SQUIRE is investigating an issue where SQUIRE is not accessible for customers. We are actively investigating the situation with our engineering team and will update you as soon as we have more information. We appreciate your patience while we work to address the issue.

  2. investigating Jul 09, 2026, 04:42 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 09, 2026, 05:18 PM UTC

    We've identified the issue and are working to fully restore services. Systems are recovering, but some customers may experience latency. Our team is continuing to work on a full resolution and is monitoring the system closely. We will post additional updates as available.

  4. monitoring Jul 09, 2026, 05:48 PM UTC

    This incident has been resolved and fully restored. We are continuing to monitor. Thank you for your patience.

  5. resolved Jul 09, 2026, 05:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 12, 2026

SQUIRE Slowness

Detected by Pingoru
Jun 12, 2026, 07:27 PM UTC
Resolved
Jun 12, 2026, 10:50 PM UTC
Duration
3h 23m
Affected: SQUIRE
Timeline · 3 updates
  1. investigating Jun 12, 2026, 07:27 PM UTC

    We are currently investigating reports of slowness when performing certain functions in SQUIRE. Some users may experience delays. Our team is actively looking into the cause and working to restore normal performance. We will post an update as soon as we have more information.

  2. monitoring Jun 12, 2026, 08:28 PM UTC

    Some users may still experience intermittent slowness as performance stabilizes. Our team is continuing to work on a full resolution and is monitoring the system closely. We will post a final update once things are fully back to normal.

  3. resolved Jun 12, 2026, 10:50 PM UTC

    This incident has been resolved. If you are still experiencing an issue with accessing SQUIRE, please do not hesitate to reach out to our support team directly. Thank you for your patience.

Read the full incident report →

Notice May 25, 2026

SQUIRE SMS Delivery

Detected by Pingoru
May 25, 2026, 02:23 AM UTC
Resolved
May 26, 2026, 05:36 PM UTC
Duration
1d 15h
Affected: MessageBirdSQUIRE
Timeline · 4 updates
  1. investigating May 25, 2026, 02:23 AM UTC

    SQUIRE is investigating an issue affecting SMS message delivery. Some customers may be unable to receive SMS verification codes required to log in, and appointment reminders sent via SMS may be delayed or undelivered. We are actively investigating the situation and will provide an update as soon as we have more information. We appreciate your patience while we work to address the issue.

  2. identified May 25, 2026, 01:16 PM UTC

    We have identified the issue affecting SMS message delivery, preventing some customers from receiving SMS verification codes and appointment reminders. Marketing communications sent through Engage are unaffected. Our engineering team is working on a fix. We will provide an update as soon as we have more information. We appreciate your patience while we work to address the issue.

  3. monitoring May 26, 2026, 01:34 PM UTC

    We are continuing to monitor the SMS message delivery issue. Appointment reminders and notifications are being delivered via email and push notifications, and login codes are being delivered via email only at this time. Marketing communications sent through Engage remain unaffected. We will provide a final update once the issue is fully resolved. We appreciate your patience while we work to address the issue.

  4. resolved May 26, 2026, 05:36 PM UTC

    The issue affecting SMS message delivery has been resolved. We are continuing to monitor any residual latency. SMS verification codes and appointment reminders are now delivering as expected. Marketing communications through Engage were not impacted. If you continue to experience any issues, please reach out to our support team. Thank you for your patience.

Read the full incident report →

Notice May 21, 2026

SQUIRE Slowness and Intermittent Errors

Detected by Pingoru
May 21, 2026, 07:41 PM UTC
Resolved
May 21, 2026, 10:49 PM UTC
Duration
3h 8m
Affected: SQUIRE
Timeline · 3 updates
  1. investigating May 21, 2026, 07:41 PM UTC

    SQUIRE is investigating an issue where SQUIRE is not accessible for some customers. We are actively investigating the situation with our engineering team and will update you as soon as we have more information. We appreciate your patience while we work to address the issue.

  2. monitoring May 21, 2026, 08:09 PM UTC

    We've confirmed access has been restored and are actively monitoring systems. A follow up message confirming resolved will be sent as soon as this concludes.

  3. resolved May 21, 2026, 10:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2025

SQUIRE Intermittent Issues

Detected by Pingoru
Nov 18, 2025, 12:34 PM UTC
Resolved
Nov 18, 2025, 05:55 PM UTC
Duration
5h 20m
Affected: SQUIRE
Timeline · 5 updates
  1. investigating Nov 18, 2025, 12:34 PM UTC

    SQUIRE is investigating an issue impacting our systems due to an issue with our partner Cloudflare. We are actively investigating the situation with our booking partners and will update you as soon as we have more information.

  2. monitoring Nov 18, 2025, 01:33 PM UTC

    SQUIRE is continuing to monitor the issue with our partner Cloudflare and will provide an update as soon as the issue is resolved. We appreciate your patience as we continue to work through this issue as quickly as possible.

  3. monitoring Nov 18, 2025, 03:05 PM UTC

    The issue impacting Cloudflare is resolving. SQUIRE is continuing to monitor recovery. If you are still having an issue, please reach out to our support team.

  4. monitoring Nov 18, 2025, 03:36 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 18, 2025, 05:55 PM UTC

    SQUIRE is happy to report that the issue with our partner has been resolved. If you are still having an issue, please reach out to our support team directly.

Read the full incident report →