Square experienced a minor incident on August 15, 2026 affecting Payment Acceptance, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 15, 2026, 04:35 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
- investigating Aug 15, 2026, 04:49 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
- resolved Aug 15, 2026, 05:46 AM UTC
Status: Resolved We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.
- resolved Aug 15, 2026, 05:51 AM UTC
Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.