Square experienced a minor incident on September 27, 2026 affecting Payment Acceptance and Point of Sale and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 27, 2026, 04:08 AM UTC
Status: Monitoring We experienced widespread elevated latency and service errors across Square. Services have largely recovered, though some residual errors are still happening with Payment Authorization, Refunds, Tip Adjustments, KDS delivery, and Printing. Reporting in Dashboard is also delayed. Tip Adjustments are degraded, but can be retried for up to 36 hours after payment capture. Affected components Kitchen Display System (KDS) (Degraded performance) Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square for Restaurants (Degraded performance) Square for Retail (Degraded performance) Square Online (Degraded performance)
- resolved Sep 27, 2026, 05:55 AM UTC
Status: Resolved Services have now recovered. Reporting in Dashboard may be delayed. Tip Adjustments that were previously failing can now be entered. We recommend doing so today. Affected components Kitchen Display System (KDS) (Operational) Payment Acceptance (Operational) Point of Sale (Operational) Square for Restaurants (Operational) Square for Retail (Operational) Square Online (Operational)