SpyCloud incident

portal website outage due to CloudFlare CDN issues

Critical Resolved View vendor source →

SpyCloud experienced a critical incident on July 2, 2019 affecting Customer Portal, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2019, 02:16 PM UTC
Resolved
Jul 02, 2019, 03:25 PM UTC
Duration
1h 8m
Detected by Pingoru
Jul 02, 2019, 02:16 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Jul 02, 2019, 02:16 PM UTC

    Cloudflare has issued a statement that services are impacted globally. Our portal is not responding to requests in a consistent manner.

  2. investigating Jul 02, 2019, 03:23 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 02, 2019, 03:25 PM UTC

    This incident has been resolved