SpyCloud incident

Authentication errors in the V2 Enterprise, Investigations, NIST, and Service Provider APIs were detected

Notice Resolved View vendor source →

SpyCloud experienced a notice incident on September 10, 2019 affecting Enterprise API and Service Provider API and 1 more component, lasting 20h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2019, 09:47 PM UTC
Resolved
Sep 11, 2019, 06:21 PM UTC
Duration
20h 33m
Detected by Pingoru
Sep 10, 2019, 09:47 PM UTC

Affected components

Enterprise APIService Provider APINIST APIInvestigations API

Update timeline

  1. investigating Sep 10, 2019, 09:47 PM UTC

    09/10/2019 03:28:50 PM CST - 09/10/2019 03:39:50 PM CST Authentication errors were detected sporadically for several minutes. An investigation is underway

  2. resolved Sep 11, 2019, 06:21 PM UTC

    Authentication errors were detected sporadically for several minutes. This has been resolved.