SpyCloud incident

Status Update failure for NIST API - False Positive of failure state

Notice Resolved View vendor source →

SpyCloud experienced a notice incident on September 25, 2020 affecting NIST API, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2020, 07:26 PM UTC
Resolved
Sep 26, 2020, 07:26 PM UTC
Duration
1d
Detected by Pingoru
Sep 25, 2020, 07:26 PM UTC

Affected components

NIST API

Update timeline

  1. resolved Sep 25, 2020, 07:26 PM UTC

    Yesterday we had a very brief service issue with the NIST API which lasted under a minute. However our status page failed to register the resolution of the problem as was stuck indicating an outage. That false indication occurred for 24 hours after 14:30PM CST 9/24/2020. The status check has been reset so the status page now accurately reflects the state of our services.