SpyCloud experienced a notice incident on July 10, 2021, lasting 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 10, 2021, 05:27 PM UTC
SP API v2 Outage false alarm ISSUE SUMMARY This alert was caused by a bad api check that controls the status page alerts. Expired credentials triggered a failure that was resolved immediately after reactivating them. There was no impact on customers, all services were operating throughout the alarm window. Incident Duration: Start Time: 12:00pm CST End Time: 12:20pm CST Impact: no impact on operations Root Cause: expired status check credentials