SpyCloud incident

Elevated API Errors

Critical Resolved View vendor source →

SpyCloud experienced a critical incident on June 13, 2023 affecting Enterprise API and Service Provider API and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:56 PM UTC
Resolved
Jun 13, 2023, 09:21 PM UTC
Duration
1h 24m
Detected by Pingoru
Jun 13, 2023, 07:56 PM UTC

Affected components

Enterprise APIService Provider APINIST APIInvestigations APIProspecting APISession Identity Protection APIIdentity Risk Engine API

Update timeline

  1. identified Jun 13, 2023, 07:56 PM UTC

    AWS is currently experiencing an outage impacting multiple services including API Gateway which is affecting our public API’s. We do not currently have any more details on the outage, but will update as the situation progresses.

  2. resolved Jun 13, 2023, 09:21 PM UTC

    AWS identified the impact and has worked on a solution. APIs are functioning as normal. We are continuing to monitor closely as AWS works towards full recovery.