SpyCloud experienced a minor incident on November 6, 2023 affecting Customer Portal, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- investigating Nov 06, 2023, 05:47 PM UTC
We are currently observing some intermittent issues with accessing portal.spycloud.com. We are investigating the cause of these issues and will provide more details as we learn them.
- resolved Nov 06, 2023, 06:02 PM UTC
Access to the SpyCloud Portal has been restored. Please open a support ticket through the Portal if you see further issues.