SpyCloud incident

Internal Server Error when Accessing the Breach Catalog in the SpyCloud Portal

Minor Resolved View vendor source →

SpyCloud experienced a minor incident on July 22, 2024 affecting Customer Portal, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2024, 03:15 PM UTC
Resolved
Jul 22, 2024, 03:41 PM UTC
Duration
25m
Detected by Pingoru
Jul 22, 2024, 03:15 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Jul 22, 2024, 03:15 PM UTC

    Users navigating to the Breach Catalog within the SpyCloud Portal are receiving an internal server error (500). We are currently investigating the issue.

  2. resolved Jul 22, 2024, 03:41 PM UTC

    Full Service has been restored. If you have any questions about this incident, please open a Support Ticket through the SpyCloud Portal