SpyCloud incident

Elevated API Error Rates

Minor Resolved View vendor source →

SpyCloud experienced a minor incident on July 30, 2024 affecting Enterprise API and Service Provider API and 1 more component, lasting 11h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 11:23 PM UTC
Resolved
Jul 31, 2024, 11:03 AM UTC
Duration
11h 39m
Detected by Pingoru
Jul 30, 2024, 11:23 PM UTC

Affected components

Enterprise APIService Provider APINIST APIInvestigations APIProspecting APISession Identity Protection APIIdentity Risk Engine API

Update timeline

  1. monitoring Jul 30, 2024, 11:23 PM UTC

    Due to Issues affecting AWS, we are seeing elevated error rates on the SpyCloud APIs. AWS is reporting they are aware of the issue, have identified the root cause and are working on a solution

  2. resolved Jul 31, 2024, 11:03 AM UTC

    This incident has been resolved.