SpyCloud experienced a minor incident on August 26, 2024 affecting Service Provider API, lasting 7h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Service Provider API
Update timeline
- investigating Aug 26, 2024, 06:53 PM UTC
We are aware of an issue causing certain requests to the CAP emails endpoint to fail. This limited to about 350,000 emails within our data. Queries referencing these emails will fail, all other queries will be successful. We are working on developing a solution and will update as we progress.
- identified Aug 26, 2024, 09:26 PM UTC
We have begun an action which will mitigate the impact of the issue and will update once that action is complete.
- resolved Aug 27, 2024, 02:07 AM UTC
This incident has been resolved.