SpyCloud experienced a minor incident on August 11, 2025 affecting Customer Portal, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 11, 2025, 07:36 PM UTC
We are currently aware of an issue affecting the Enterprise Portal's breach data record view. Our team is actively investigating to determine the scope and root cause. This issue is limited to the Enterprise Portal only. API endpoints, the Investigations portal, and API keys are functioning normally. All automations and integrations remain unaffected. We will provide additional updates as soon as more information becomes available. Thank you for your patience while we work to expeditiously resolve this.
- resolved Aug 11, 2025, 07:52 PM UTC
The root cause of the issue was identified and resolved. Enterprise Portal's breach data record view is now functioning.