Spruce Health incident

Issues with inbound and outbound fax delivery.

Critical Resolved View vendor source →

Spruce Health experienced a critical incident on September 15, 2023 affecting Fax, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2023, 06:55 PM UTC
Resolved
Sep 15, 2023, 07:59 PM UTC
Duration
1h 4m
Detected by Pingoru
Sep 15, 2023, 06:55 PM UTC

Affected components

Fax

Update timeline

  1. investigating Sep 15, 2023, 06:55 PM UTC

    Our fax provider is currently experiencing issues with inbound and outbound faxes. We will continue to monitor and update as more information is available from https://status.phaxio.com

  2. resolved Sep 15, 2023, 07:59 PM UTC

    The issue with faxes has been resolved.