SproutVideo incident

Video Encoding outage

Major Resolved View vendor source →

SproutVideo experienced a major incident on October 20, 2025, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:02 PM UTC
Resolved
Oct 20, 2025, 07:13 PM UTC
Duration
11m
Detected by Pingoru
Oct 20, 2025, 07:02 PM UTC

Update timeline

  1. investigating Oct 20, 2025, 07:02 PM UTC

    Video Encoding cannot be accessed at the moment. This incident was created by an automated monitoring service..

  2. resolved Oct 20, 2025, 07:13 PM UTC

    Video Encoding is now operational! This update was created by an automated monitoring service..