Spreedly experienced a major incident on September 19, 2025 affecting 3DS Global, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
3DS Global
Update timeline
- investigating Sep 19, 2025, 03:53 PM UTC
We are currently investigating elevated 3DS failures with our Global 3DS provider, Seglan.
- resolved Sep 19, 2025, 05:46 PM UTC
At 1:08 PM, 3DS provider, Seglan, deployed changes to address the issue. After a period of monitoring, we’ve observed normal performance and are declaring this incident resolved.