Spreedly incident

Intermittent 500 Errors on List and Show Endpoints

Minor Resolved View vendor source →

Spreedly experienced a minor incident on July 11, 2026 affecting Core Transactional API, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2026, 02:33 PM UTC
Resolved
Jul 11, 2026, 03:38 PM UTC
Duration
1h 4m
Detected by Pingoru
Jul 11, 2026, 02:33 PM UTC

Affected components

Core Transactional API

Update timeline

  1. investigating Jul 11, 2026, 02:33 PM UTC

    We are investigating elevated error rates affecting certain API requests. Some list and retrieval endpoints may return intermittent 500 responses while we work to identify the root cause.

  2. resolved Jul 11, 2026, 03:38 PM UTC

    We identified and resolved the issue causing intermittent 500 responses on certain list and retrieval endpoints. A configuration update has been deployed to prevent requests from being prematurely terminated, and we are continuing to monitor the service.