Spreedly experienced a major incident on February 25, 2026 affecting Dodgeball, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 25, 2026, 07:18 PM UTC
We are currently investigating performance of the Dodgeball service.
- identified Feb 25, 2026, 07:48 PM UTC
We are working to resolve an issue with processing of Checkpoints that is causing latency and errors for requests to the Dodgeball services.
- monitoring Feb 25, 2026, 08:35 PM UTC
Service has resumed and we are monitoring for further impact. We apologize for any inconvenience this has caused
- resolved Feb 25, 2026, 09:52 PM UTC
After closely monitoring and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected. We are completing our investigation concerning the causes of the incident and any residual impact. We apologize for any inconvenience or disruption.