SpotOn incident

Reporting Data Slow to Load

Major Resolved View vendor source →

SpotOn experienced a major incident on January 21, 2023 affecting SpotOn Reporting, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2023, 02:50 AM UTC
Resolved
Jan 21, 2023, 05:05 AM UTC
Duration
2h 14m
Detected by Pingoru
Jan 21, 2023, 02:50 AM UTC

Affected components

SpotOn Reporting

Update timeline

  1. investigating Jan 21, 2023, 02:50 AM UTC

    We are experiencing slow loading times on the Restaurant Reporting site. The team is investigating.

  2. identified Jan 21, 2023, 03:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 21, 2023, 03:46 AM UTC

    We have identified the issue and the team is working towards resolving it

  4. resolved Jan 21, 2023, 05:05 AM UTC

    This incident has been resolved.