SpotOn incident

Reporting - Degraded Data Ingestion (Labor and Taxes)

Minor Resolved View vendor source →

SpotOn experienced a minor incident on March 18, 2023 affecting SpotOn Reporting, lasting 22h 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2023, 06:53 PM UTC
Resolved
Mar 19, 2023, 05:47 PM UTC
Duration
22h 53m
Detected by Pingoru
Mar 18, 2023, 06:53 PM UTC

Affected components

SpotOn Reporting

Update timeline

  1. identified Mar 18, 2023, 06:53 PM UTC

    Data ingestion for labor and taxes is running behind for some customers. The team has identified the problem and is working on corrective measures.

  2. monitoring Mar 19, 2023, 03:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2023, 05:47 PM UTC

    This incident has been resolved.