SpotOn incident

Online Ordering Load Failures

Major Resolved View vendor source →

SpotOn experienced a major incident on April 18, 2023 affecting SpotOn Online Ordering, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2023, 05:12 PM UTC
Resolved
Apr 18, 2023, 08:29 PM UTC
Duration
3h 16m
Detected by Pingoru
Apr 18, 2023, 05:12 PM UTC

Affected components

SpotOn Online Ordering

Update timeline

  1. investigating Apr 18, 2023, 05:12 PM UTC

    Some of our online ordering customers are experiencing disrupted service.

  2. investigating Apr 18, 2023, 05:16 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 18, 2023, 08:29 PM UTC

    This incident has been resolved.