SpotOn incident

Connectivity - Affecting Reporting, FreshKDS, Opera CaptainAI, 7rooms

Major Resolved View vendor source →

SpotOn experienced a major incident on November 27, 2023 affecting SpotOn Reporting, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2023, 08:45 PM UTC
Resolved
Nov 27, 2023, 09:21 PM UTC
Duration
36m
Detected by Pingoru
Nov 27, 2023, 08:45 PM UTC

Affected components

SpotOn Reporting

Update timeline

  1. investigating Nov 27, 2023, 08:45 PM UTC

    We are currently investigating this issue.

  2. identified Nov 27, 2023, 08:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 27, 2023, 09:09 PM UTC

    A fix has been implemented. Restart in progress. Should start seeing success.

  4. resolved Nov 27, 2023, 09:21 PM UTC

    This incident has been resolved.